Auto Attendants

The FortiVoice auto attendant answers your phone and offers callers a range of interactive touch-tone choices that you configure any way you want. Your callers receive consistent, professional treatment even when you're out or busy, and you save the time, money and frustration of answering and directing calls.

There are 20 levels of auto attendants. You can use different greetings on each of your incoming lines, allowing sophisticated multi-tenant set-ups, different departments to have their own auto attendants, and automated distribution of frequently requested information such as your hours or location.

Record it yourself or get the professionals

You can record your auto attendant greetings yourself and change them any time, or you can upload professionally recorded files.

Powerful, flexible control

When the auto attendant answers calls, callers can perform several options.

  • Dial any local extension
  • Dial any remote extension
  • Use the dial-by-name directory to reach an extension
  • Dial any extension group
  • Leave a voicemail message at any extension's voice mailbox
  • Jump to another auto attendant
  • Listen to announcements


And you have options for callers who don't have a touch-tone phone or who don't select any options at all.

How to Buy

Purchase FortiVoice Products


FortiCall VoIP services for FortiVoice small business phone systems