Product Return Policies and Procedures

One-year Limited Warranty: Canada and US Orders

FortiVoice systems and phones come with a one-year limited warranty as outlined in the End User License Agreement below.

For warranty service, call your reseller or a FortiVoice technical support representative at 1.866.648.4638.

Read the End User Licence Agreement  for complete terms and conditions.

FortiCare: Canada and US Orders

In addition to the one-year limited warranty, all FortiVoice units sold in the United States and Canada are eligible for FortiCare.

30-day Money-Back Guarantee (US and Canada only)

FortiVoice offers a 30-day, money-back satisfaction guarantee on its products if you buy them directly from us. The guarantee is in effect from the date of purchase. If the FortiVoice model(s) do not operate to your satisfaction, you must return the package and all of its contents to FortiVoice. You will be required to pay for the shipping costs your return incurs. This policy will not be waived under any circumstances. We assume that you will have read this document before your purchase. To return a product for refund, call a FortiVoice technical support representative at 1.866.648.4638.

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